Tools: Articulate Storyline 360, Canva

Audience: Youth and middle school sports coaches, assistant coaches, and athletic staff.

Business Problem: Coaches lack a rapid, standardized protocol to identify visual concussion cues in real time, leading to inconsistent removal decisions and delayed medical logging.

Current State: Staff rely on unstandardized guidelines, causing hesitation during head-impact evaluations and delayed incident reporting.

Future State: Coaches immediately recognize impact types and visual cues, execute a 9-step emergency plan, log incidents within 24 hours, and enforce strict medical clearance protocols.

Highlights: Scenario-based decision loops, visual chunking, and immediate feedback branches on emergency escalation.

AI Use: Utilized AI image generation to explore initial logo concepts for the athletic brand, finishing final assets in Canva.

Kirkpatrick Level 2: Evaluated via scenario-based knowledge checks where coaches correctly classify symptoms and emergency escalation steps.

Kirkpatrick Level 3: Measured by 100% compliance in 24-hour portal logging and enforcement of signed MD/DO clearance prior to return-to-play.

[Link: Launch Storyline 360 Module | View Design Document]

Tools: Articulate Rise 360, Canva

Audience: Transit operators, route drivers, and passenger service staff.

Business Problem: Staff needed an accessible, fast-paced reference guide to master City Link’s updated route standards, passenger boarding protocols, and accessibility guidelines without disrupting daily transit schedules.

Current State: Training relied on dense, static PDF manuals that drivers struggled to reference on the go, leading to inconsistent adherence to standard operating procedures.

Future State: Drivers interact with a responsive, modern mobile-first Rise 360 course featuring chunked learning modules, embedded quick-reference graphics, and interactive knowledge checks.

Highlights: Responsive micro-learning layout, interactive accordion blocks for route guidelines, and embedded scenario knowledge checks.

AI Use: Utilized AI tools to rapidly outline initial content chunks and brainstorm transit scenario branches, with all final instructional design and assets refined in Rise 360 and Canva.

Kirkpatrick Level 2: Evaluated through embedded Rise interactive knowledge checks confirming staff comprehension of safety protocols and passenger handoff standards.

Kirkpatrick Level 3: Measured by reduced incident reports and increased operational compliance across daily route logs.

[Link: Launch Rise 360 Module | View Design Document]